I’m always running into idiots

I don’t know why I keep finding idiots at the local Barnes and Noble.  It feels like common sense that bookstore employees should be, at the very least, marginally intelligent.  The only way I can make sense out of it is to tell myself they’re all morons who wanted a “deep” job and couldn’t get hired by Starbucks.

Case in point…

Last Friday I went shopping for Tom Piccirilli’s latest crime novel, The Coldest Mile.  Now, I know this books is out and available.  I have friends who are currently reading it.  A trip to Borders turned up nothing, however. 

With time running out before I needed to meet friends, I ran to the nearest Barnes and Noble and walked right up to the Customer Service desk.

“Hi.  I’m looking for a book called The Coldest Mile.”

clicky-clicky-clicky.

“Tom Piccirilli?”

“Yes.”

“It’s not out yet.”

“Really? It was supposed to be out Tuesday.”

“It was.  It’s not out yet.”

“I know people who have copies.  Can you check the other stores in town.”

“They don’t have any copies.  The book hasn’t been released yet.”

By this point, I’m thinking there are three possibilities for this employee’s insistence that this book hasn’t been published yet: 1) they think I’m lying 2) they’re a malfunctioning customer service android 3) they’re an idiot.  Strong odds point to possibility number three.

I decide to take the high road.

“So, do you have any copies ordered?”

“No.  It’s not out yet.  Is there anything else I can help you with?”

And that was my Friday.  Good times.

One thought on “I’m always running into idiots

  1. This is one of the many reasons that I rarely frequent bookstores any more. I have a friend that recently had an experience similar to yours. she was looking for a $50 computer graphics book and found out it was available at her local Borders. She called and they told her they didn’t have it in stock. She took it upon herself to drop by the store and see what else they might have. In other words, she was still going to buy something. She went to the shelf and found the book she had asked about in the exact place it should have been. Its sad, but explains much of what is happening with our economy.

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